WITH 115 REVIEWS
Average: 4.96 stars
Justin Rice's Bio:
Hello, my name is Bob Fournier and I live in Hudson, NH. I called Precision Door and requested a telephone estimate on the replacement of the bottom seal on my 45 year old 9 ft. garage door. I received a telephone conversation estimate, that I felt was very fair and proceeded to schedule an appointment. The scheduled appointment with the repair person, was set for today (9/07/23) and I was notified twice to confirm an approximate arrival time. The Repair Person was precisely on time and completed the replacement of the door seal, as requested. The Service and Price was exceptional!! I would not hesitate in using Precision in the future, if ever needing garage door service/repair.
- Bob Fournier
Had a great experience with Precision today - they came out with just a few days notice, and Justin was able to evaluate and fix the problem in a few minutes. Great attitude and great service, will be happy to call them again!
- James Cooper
Technician was very professional & explaining options to replace our doors. We are still awaiting for the written quote he gave us, but very happy with our appt. Michelle F.
- Michelle Funk
Great service, I am very happy I waited for the second opinion. First local company wanted to charge me $200 just for closing my garage door and told me that the door are not fixable and needed to be replaced for $3000. Justin from Precision recommended the replacement in the future but was able to fix my door perfectly for the fair price. Thank you!
- Asia Backstrom
We are very pleased we chose Precision Door. Justin was on time and very friendly and professional. He fixed our problem quickly and was able to pair a remote and add a lock at the same time. Justin was efficient and knowledgeable. We highly recommend using Precision Door.
- Debbie Ingalls
I can’t believe how quickly they were able to assess the issues and fix them right on the spot. Justin explained everything and was done in less than an hour. Can’t thank Precision enough.
- Brett Hill
Justin was awesome. Took care of the problem (lights not going on when garage door opens or closes) in minutes. He was very nice, professional and explained everything clearly. Great experience.
- Janette Demaine
We have had the same gentleman come to our home for repairs on numerous occasions. He is always punctual, gives us a call before arrival or if he is running ahead of schedule will call to inquire if he can come out sooner to tackle the task at hand. We could not be happier with your employee and you may also add courteous and polite at all times. Kudos for hiring an efficient person.
- Joe / Madeline Legay
East Hampstead, NH
Justin is a great technician, explained what happened to the door and what he was going to do to fix it. Thank you Mr. Burke
- Robert Burke
Precision and their staff are absolutely incredible, extremely professional, fast and courteous. Justin came out, fixed numerous issues with my garage door and made the necessary repairs to get it operating smoothly. He was beyond professional and I wouldn’t hesitate to call Precision and ask for Justin again should something arise. I will definitely recommend Precision to family and friends!! I am completely satisfied with my experience not only making the appointment but with Justin and his professionalism!! Thank you!!
- Cathy R
Justin was incredible! Although he couldn't fix the door until I can get someone out to repair structural issues. He was very professional and informative and secured the door until he can return and repair it properly. Thanks again Justin!
- Debbie Baney
Justin Rice is a top notch garage door tech! He explained everything which needed to be done and performed the tasks flawlessly. Justin went above and beyond my expectations and took it upon himself to correct the immediate issue and actually at the same time fixed a few other problems with my door. excellent service and I could not be happier. Hat`s off to Justin and if all of Precision`s people are like Justin it`s a winning formula!
- Carl Crosman
We are very happy with the service and professionalism exhibited by Justin Rice and all involved at Precision. Justin quickly determined the issues and corrected them. Also provided another car and entry key while making this call. Highly recommend Precision Overhead Door!!! Cliff Bridges
- Clif Bridges
Repaired the door to working order. This was for the house we are getting ready for my daughters young family who will be moving from out of state within weeks. We live in a house tow round away. Both of us took business cards and will call you when we actually need new doors. Thank you.
- Chris Egan
New Ipswich, NH
I just wanted to start off by saying your technician Justin was awesome. He replaced the springs in a timely manner and made sure everything was adjusted properly. Top notch guy! I give him 5 stars. Now for my overall opinion of your service. First off $135 for a service visit? Obviously I knew that I needed springs replaced but I had no idea how much the total price was going to be. By charging $135 upfront, you are able to charge whatever you want for the repairs once your tech arrives and determines the issue. $635 for replacing 2 springs is a little high considering those springs probably cost less than $100 each. Being more upfront with your customers about a price “range” would be much more appropriate. Also your invoices are not itemized properly. You show quantity but there is no mention of price per item. Would I use your service again? Yes I would, if time didn’t allow me to do the repairs myself.
- Joel Dimock
Justin did a great job. Courteous, professional and fast. Huge plus, he had everything he needed.
- Tom Weeks
justin was excellent, he got here at 4, when the window began, and efficiently completed the job. i was very pleased and impressed.
- Robert Smith
Our garage door needed some attention so we called Precision as they installed the doors originally. Justin came out promptly and fixed the problem in no time. Highly recommend him!
- Shelley Slavoski
Had a great experience, my technician was prompt, courteous and very knowledgeable, I highly recommended this company and will use them again in the future!
- Marcia Murphy
Repaired door spring did outstanding job
- James Layton
I had the pleasure of meeting Justin today. He has wonderful customer service skills. He patiently answered all my questions and finish the job on time. I would certainly recommend Precision for any future garage door servicing and request Justin. Precision also recognized my military service by providing a military discount. Thank you, Justine and Precision.
- William Ducharme
The tech arrived on time (actually early, but he called first to see if it was ok) and was professional, courteous, and did a great job. I was very pleased. I would recommend calling them.
- Cynthia Milnes
I called because my 15 year old opener quit working. I expected a several day wait and was very surprised they fit me in the next day. Justin called and asked to come early (bonus!). Justin was professional and had our new opener installed in no time. He also supplied me with a list of things that will need replacement but told me to hold off due to the cost. That’s a huge help which allows us to budget. I have used another company for 15 years and I never received this kind of service. I will be a Precision customer from now on. Thank you Justin and Precision
- Jaimie Adams
Your technician Justin was terrific. We needed periodic maintenance on our garage door and he explained what he would do and explained what we should do to keep our garage door operating properly. He completed his work quickly and thoroughly. He was a pleasure to work with.
- Don Walker
Justin was friendly, competent and efficient.
- Art Flanders
I called in the morning about the broken door spring and it was repaired by the end of the day! Thank you for the exceptional service.
- Johanna Barrett
North Hampton, NH
I’m free. I can get my car out of the garage. Workman showed up early. Win, win. Service was next day after I called. Replaced items include cables, pulls,pulley fork,roller.
- Sally Doran