When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews.
I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.
When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews. I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.
- Linda Desjardins