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about Precision Door Service
Precision Door Service of New Hampshirehas received 102 reviews, averaging 4.77 Stars:
Hooksett, NH
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I can’t believe how quickly they were able to assess the issues and fix them right on the spot. Justin explained everything and was done in less than an hour. Can’t thank Precision enough.
- Brett Hill
Product:
New Castle, NH
From start to finish, your company was wonderful. Each person was a pleasure to talk to, very clear, patient, and very professional. We are really pleased with the whole experience, not just the new garage door!
- Cindy Wolf
Product:
Windham, NH
Did a great job and explained everything he did
- Anne Koeck
Newmarket, NH
Justin was awesome. Took care of the problem (lights not going on when garage door opens or closes) in minutes. He was very nice, professional and explained everything clearly. Great experience.
- Janette Demaine
New Boston, NH
Charged me $130 to unplug my garage door opener and plug it back in. Guy was here for 30 seconds. Literally could have told me to do this over the phone.
- Matthew Barmmer
I just listened to the recording of the call you had with our scheduling team (which I would be happy to share with you). Given what I heard on that call, you seem completely unjustified in calling our company a derogatory name and giving us such a negative review. For the record, you called us to look at your garage door opener, which YOU thought had a "fried circuit board" your words in the phone call. Our team was completely upfront and told you that we can't diagnose garage door or opener issues over the phone – there are simply too many things to test. Additionally, when you set up the appointment you agreed to pay the $130 service fee, which not only got our technician to your home at the date and time of your choice but paid for the diagnosis of the door and operator. Our technician determined that your operator was fine, all it needed was a reset. So, he performed the reset (unplugged your machine, waited the appropriate time, then plugged it back in, and tested to make sure it worked properly). All said we were there for nearly an hour. That’s what we did. How does this warrant such a negative review and calling us a slanderous name? We feel we treated you with respect and honesty, which is how we do business every day. We are sorry that the fix was so easy that you felt taken advantage of... clearly we feel we did what we were asked to do.
Manchester, NH
We have had the same gentleman come to our home for repairs on numerous occasions. He is always punctual, gives us a call before arrival or if he is running ahead of schedule will call to inquire if he can come out sooner to tackle the task at hand. We could not be happier with your employee and you may also add courteous and polite at all times. Kudos for hiring an efficient person.
- Joe / Madeline Legay
East Hampstead, NH
Justin is a great technician, explained what happened to the door and what he was going to do to fix it. Thank you Mr. Burke
- Robert Burke
Wilton, NH
Good service with great response time. Would highly recommend this company
- Carrie Young
Hampton, NH
Precision and their staff are absolutely incredible, extremely professional, fast and courteous. Justin came out, fixed numerous issues with my garage door and made the necessary repairs to get it operating smoothly. He was beyond professional and I wouldn’t hesitate to call Precision and ask for Justin again should something arise. I will definitely recommend Precision to family and friends!! I am completely satisfied with my experience not only making the appointment but with Justin and his professionalism!! Thank you!!
- Cathy R
Product:
Pelham, NH
Justin was incredible! Although he couldn't fix the door until I can get someone out to repair structural issues. He was very professional and informative and secured the door until he can return and repair it properly. Thanks again Justin!
- Debbie Baney
Nashua, NH
This morning, Paul came by our house to look at the decorative inserts on our two garage doors. We were considering replacing them, if possible. Paul drove all the way from the MA/CT border to see us in Nashua, and he did not charge us for the estimate/evaluation. He showed us how to remove the inserts without breaking them, and we discussed options, since the company that had made them went out of business. Paul was very helpful, and we appreciated that he drove so far in order to meet with us for a short time.
- Pam Jordan
Rochester, NH
Justin Rice is a top notch garage door tech! He explained everything which needed to be done and performed the tasks flawlessly. Justin went above and beyond my expectations and took it upon himself to correct the immediate issue and actually at the same time fixed a few other problems with my door. excellent service and I could not be happier. Hat`s off to Justin and if all of Precision`s people are like Justin it`s a winning formula!
- Carl Crosman
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Seabrook, NH
We are very happy with the service and professionalism exhibited by Justin Rice and all involved at Precision. Justin quickly determined the issues and corrected them. Also provided another car and entry key while making this call. Highly recommend Precision Overhead Door!!! Cliff Bridges
- Clif Bridges
Product:
Portsmouth, NH
Repaired the door to working order. This was for the house we are getting ready for my daughters young family who will be moving from out of state within weeks. We live in a house tow round away. Both of us took business cards and will call you when we actually need new doors. Thank you.
- Chris Egan
New Ipswich, NH
I just wanted to start off by saying your technician Justin was awesome. He replaced the springs in a timely manner and made sure everything was adjusted properly. Top notch guy! I give him 5 stars. Now for my overall opinion of your service. First off $135 for a service visit? Obviously I knew that I needed springs replaced but I had no idea how much the total price was going to be. By charging $135 upfront, you are able to charge whatever you want for the repairs once your tech arrives and determines the issue. $635 for replacing 2 springs is a little high considering those springs probably cost less than $100 each. Being more upfront with your customers about a price “range” would be much more appropriate. Also your invoices are not itemized properly. You show quantity but there is no mention of price per item. Would I use your service again? Yes I would, if time didn’t allow me to do the repairs myself.
- Joel Dimock
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Somersworth, NH
Justin did a great job. Courteous, professional and fast. Huge plus, he had everything he needed.
- Tom Weeks
Product:
Pelham, NH
justin was excellent, he got here at 4, when the window began, and efficiently completed the job. i was very pleased and impressed.
- Robert Smith
Strafford, NH
Love your notification system. I was sent a picture and the name of who would be arriving at my home. Also, notified 1/2 hour before arrival. Matt was courteous, friendly and completed the repair within 1 hour of arrival. He cleaned up and was on to his next call. Completely satisfied.
- Elizabeth Jennings
Product:
Londonderry, NH
Our garage door needed some attention so we called Precision as they installed the doors originally. Justin came out promptly and fixed the problem in no time. Highly recommend him!
- Shelley Slavoski
Manchester, NH
Had a great experience, my technician was prompt, courteous and very knowledgeable, I highly recommended this company and will use them again in the future!
- Marcia Murphy
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Repaired door spring did outstanding job
- James Layton
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Rochester, NH
Mike you was very helpful and courteous. He did an excellent job replacing my garage door opener. Would highly recommend him and your company.
- Eleanoi Murphy
Product:
Hampton, NH
The technician correctly diagnosed the problem and repaired/serviced the doors efficiently. I'm very pleased with the service.
- Kenneth Puglia
Derry, NH
I had the pleasure of meeting Justin today. He has wonderful customer service skills. He patiently answered all my questions and finish the job on time. I would certainly recommend Precision for any future garage door servicing and request Justin. Precision also recognized my military service by providing a military discount. Thank you, Justine and Precision.
- William Ducharme
Product:
Londonderry, NH
Mike was very efficient and thorough. He was quick and did everything I asked him to Look at. Happy with results.
- Dominic Ragucci
Loudon, NH
Our 25 year old garage door opener finally quit on a minus 14 degree morning. Your technician was here within a few days. No parts were available for the old opener but he had new openers with him and he installed the new one, adjusted the opener and the door, and programed the remotes. He arrived here on time, actually was early, and did an excellent job. He was here on another warm, minus 12 degree morning, but he never skipped a beat! Thank you.
- Edward Robinson
Product:
Amherst, NH
The tech arrived on time (actually early, but he called first to see if it was ok) and was professional, courteous, and did a great job. I was very pleased. I would recommend calling them.
- Cynthia Milnes
Product:
Strafford, NH
Was having problems with one of my garage doors. Decided to replace both doors with better insulation ( old doors were 27 years old) and improved aesthetic appeal.
- Samuel Hartmann
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Rollinsford, NH
I called because my 15 year old opener quit working. I expected a several day wait and was very surprised they fit me in the next day. Justin called and asked to come early (bonus!). Justin was professional and had our new opener installed in no time. He also supplied me with a list of things that will need replacement but told me to hold off due to the cost. That’s a huge help which allows us to budget. I have used another company for 15 years and I never received this kind of service. I will be a Precision customer from now on. Thank you Justin and Precision
- Jaimie Adams
Product:
(603) 707-4880
(603) 707-4880(603) 323-0750
(603) 323-0750(603) 945-4470
(603) 945-4470(603) 606-9011
(603) 606-9011
Barry was awesome. Was professional and was able to take care of the matter in less than 15 minutes. Thanks for the great support!
- Tim Craig