Frequently Asked Questions

Business Info

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Company Information

Company Name: Precision Garage Door Service
Locations:
1A Rockingham Rd, Unit 2, Londonderry, NH 03053

Website: https://precisiondoornewhampshire.com
Main Office Phone Number for Customers: (978) 212-3332, Option #1
Phone Number to Schedule Appointments: (866) 352-5606
Online Booking Link: https://precisiondoornewhampshire.com/book-now
Contact Form Link: https://precisiondoornewhampshire.com/contact

Customer Service Availability: 24/7 Live Operator
Holidays we're closed:

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

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Who is the owner of Precision Garage Door of New Hampshire?

Locally owned and operated by Walt and Linda Arvin.

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Business Hours (exact days & times)

Business Hours (exact days & times): Service Hours: Monday - Friday, 8:00 AM - 6:00 PM, Phone / Contact Hours: 24/7 (calls answered any time).

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Do you offer emergency service or same-day availability?

Yes - we provide emergency service and same-day repair based on availability. After hours, customers may call our main customer service number to book an appointment for normal operating hours. We do not provide after hours emergency service.

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Service Area

Primary Service Region: Merrimack Valley, Seacoast and Monadnock Region.

Counties Served: Cheshire, Hillsborough, Merrimack, Rockingham, Strafford

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What towns do you service?

  • Acworth: 03601
  • Alstead: 03602
  • Alton: 03809
  • Alton Bay: 03810
  • Amherst: 03031
  • Andover: 03216
  • Antrim: 03440
  • Ashland: 03217
  • Ashuelot: 03441
  • Atkinson: 03811
  • Auburn: 03032
  • Barnstead: 03218
  • Barrington: 03825
  • Bartlett: 03812
  • Bath: 03740
  • Bedford: 03110
  • Belmont: 03220
  • Bennington: 03442
  • Bethlehem: 03574
  • Bow: 03304
  • Bradford: 03221
  • Bristol: 03222
  • Brookline: 03033
  • Campton: 03223
  • Canaan: 03741
  • Candia: 03034
  • Canterbury: 03224
  • Center Barnstead: 03225
  • Center Conway: 03813
  • Center Harbor: 03226
  • Center Ossipee: 03814
  • Center Sandwich: 03227
  • Center Strafford: 03815
  • Center Tuftonboro: 03816
  • Charlestown: 03603
  • Chester: 03036
  • Chesterfield: 03443
  • Chichester: 03258
  • Chocorua: 03817
  • Claremont: 03743
  • Concord: 03301, 03302, 03303, 03305
  • Contoocook: 03229
  • Conway: 03818
  • Cornish: 03745
  • Cornish Flat: 03746
  • Danbury: 03230
  • Danville: 03819
  • Deerfield: 03037
  • Derry: 03038
  • Dover: 03820, 03821, 03822
  • Drewsville: 03604
  • Dublin: 03444
  • Dunbarton: 03046
  • Durham: 03824
  • East Andover: 03231
  • East Candia: 03040
  • East Derry: 03041
  • East Hampstead: 03826
  • East Kingston: 03827
  • East Wakefield: 03830
  • Eaton Center: 03832
  • Effingham: 03882
  • Elkins: 03233
  • Enfield: 03748
  • Enfield Center: 03749
  • Epping: 03042
  • Epsom: 03234
  • Etna: 03750
  • Exeter: 03833
  • Farmington: 03835
  • Fitzwilliam: 03447
  • Francestown: 03043
  • Franconia: 03580
  • Franklin: 03235
  • Freedom: 03836
  • Fremont: 03044
  • Georges Mills: 03751
  • Gilford: 03249
  • Gilmanton: 03237
  • Gilmanton Iron Works: 03837
  • Gilsum: 03448
  • Glen: 03838
  • Glencliff: 03238
  • Goffstown: 03045
  • Goshen: 03752
  • Grafton: 03240
  • Grantham: 03753
  • Greenfield: 03047
  • Greenland: 03840
  • Greenville: 03048
  • Guild: 03754
  • Hampstead: 03841
  • Hampton: 03842, 03843
  • Hampton Falls: 03844
  • Hancock: 03449
  • Hanover: 03755
  • Harrisville: 03450
  • Haverhill: 03765
  • Hebron: 03241
  • Henniker: 03242
  • Hill: 03243
  • Hillsborough: 03244
  • Hinsdale: 03451
  • Holderness: 03245
  • Hollis: 03049
  • Hooksett: 03106
  • Hudson: 03051
  • Intervale: 03845
  • Jackson: 03846
  • Jaffrey: 03452
  • Kearsarge: 03847
  • Keene: 03431, 03435
  • Kingston: 03848
  • Laconia: 03246, 03247
  • Lebanon: 03756, 03766
  • Lee: 03861
  • Lempster: 03605
  • Lincoln: 03251
  • Lisbon: 03585
  • Litchfield: 03052
  • Littleton: 03561
  • Lochmere: 03252
  • Londonderry: 03053
  • Loudon: 03307
  • Lyme: 03768
  • Lyme Center: 03769
  • Lyndeborough: 03082
  • Madbury: 03823
  • Madison: 03849
  • Manchester: 03101, 03102, 03103, 03104, 03105, 03108, 03109, 03111
  • Marlborough: 03455
  • Marlow: 03456
  • Melvin Village: 03850
  • Meredith: 03253
  • Meriden: 03770
  • Merrimack: 03054
  • Milford: 03055
  • Milton: 03851
  • Milton Mills: 03852
  • Mirror Lake: 03853
  • Monroe: 03771
  • Mont Vernon: 03057
  • Moultonborough: 03254
  • Nashua: 03060, 03061, 03062, 03063, 03064
  • Nelson: 03457
  • New Boston: 03070
  • New Castle: 03854
  • New Durham: 03855
  • New Hampton: 03256
  • New Ipswich: 03071
  • New London: 03257
  • Newbury: 03255
  • Newfields: 03856
  • Newmarket: 03857
  • Newport: 03773
  • Newton: 03858
  • Newton Junction: 03859
  • North Conway: 03860
  • North Hampton: 03862
  • North Haverhill: 03774
  • North Salem: 03073
  • North Sandwich: 03259
  • North Sutton: 03260
  • North Walpole: 03609
  • North Woodstock: 03262
  • Northwood: 03261
  • Nottingham: 03290
  • Orford: 03777
  • Ossipee: 03864
  • Pelham: 03076
  • Peterborough: 03458
  • Piermont: 03779
  • Pike: 03780
  • Pittsfield: 03263
  • Plainfield: 03781
  • Plaistow: 03865
  • Plymouth: 03264
  • Portsmouth: 03801, 03802, 03803, 03804
  • Raymond: 03077
  • Rindge: 03461
  • Rochester: 03839, 03866, 03867, 03868
  • Rollinsford: 03869
  • Rumney: 03266
  • Rye: 03870
  • Rye Beach: 03871
  • Salem: 03079
  • Salisbury: 03268
  • Sanbornton: 03269
  • Sanbornville: 03872
  • Sandown: 03873
  • Seabrook: 03874
  • Silver Lake: 03875
  • Somersworth: 03878
  • South Acworth: 03607
  • South Newbury: 03272
  • South Sutton: 03273
  • South Tamworth: 03883
  • Spofford: 03462
  • Springfield: 03284
  • Stoddard: 03464
  • Strafford: 03884
  • Stratham: 03885
  • Sugar Hill: 03586
  • Sullivan: 03445
  • Sunapee: 03782
  • Suncook: 03275
  • Swanzey: 03446
  • Tamworth: 03886
  • Temple: 03084
  • Thornton: 03285
  • Tilton: 03276, 03298, 03299
  • Troy: 03465
  • Union: 03887
  • Walpole: 03608
  • Warner: 03278
  • Warren: 03279
  • Washington: 03280
  • Waterville Valley: 03215
  • Weare: 03281
  • Wentworth: 03282
  • West Chesterfield: 03466
  • West Lebanon: 03784
  • West Nottingham: 03291
  • West Ossipee: 03890
  • West Peterborough: 03468
  • West Swanzey: 03469
  • Westmoreland: 03467
  • Whitefield: 03598
  • Wilmot: 03287
  • Wilton: 03086
  • Winchester: 03470
  • Windham: 03087
  • Winnisquam: 03289
  • Wolfeboro: 03894
  • Wolfeboro Falls: 03896
  • Wonalancet: 03897
  • Woodstock: 03293
  • Woodsville: 03785
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Are you licensed & insured?

Yes, Precision Garage Door Service of New Hampshire is fully licensed and insured. If you'd like a copy of our certificate of insurance, give our main office a call at 978-212-3332, option #1.

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How long have you been in business?

Precision Door Service's franchise network began in 1997. Your local New England location has been operating under it's current owner since 2009.

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Can I book an appointment online?

Yes, customers can book service online via the "Book Now" option on the site https://precisiondoornewhampshire.com/book-now

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Do you offer any discounts?

Yes, Veteran, Military, Educator, Senior Citizen, First Responder. We also offer a 7 Day Deal on new door sales for customers who make a purchase within 7 days of the original estimate. We also offer various discounts on service packages depending on the work. For additional information, visit our website at www.precisiondoornewhampshire.com.

Garage Door Repair

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What types of repairs do you offer?

Our experienced and reliable technicians are experienced professionals who fix garage doors, including:

  • Broken spring replacement.
  • Torsion and Extension springs
  • Cable repair / replacement
  • Roller replacement Panel repair
  • Track alignment, adjustment and Hinge repair
  • Sensor / safety eye repairs
  • Opener repair (common items)
  • Weatherseal replacement
  • Sagging door / balance adjustment
  • Noise Reduction and Tune-ups
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Do you charge a service fee? If yes, how much is it, and is it waived with any service?

Yes, there is a service fee. It is $149. However, this fee is waived with the purchase of a new door or motor, certain repair packages, or if the work falls within our warranty window. This gets us there in a fully loaded truck and ready to tackle most repairs during the initial visit. Our technician will also provide a 25-point safety check of your door and motor, will make any recommendations for suggested repairs, and will get approval before starting any work.

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Do you offer free estimates on garage door repair?

No, we do not offer free estimates for door repairs or opener repairs. The only free estimates we offer are for new garage doors. Appointments for repair and service work are subject to our $149 service fee, plus parts and labor.

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How do customers know if their garage door needs repair vs. replacement?

The age and safety of the door plays an important role when it comes to determining if you should replace or repair a garage door. Our technicians are highly experienced, will asses the condition of your door and make a recommendation as to whether it can be fixed or if it needs to be replaced, keeping safety and affordability in mind first and foremost.

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How fast can you usually perform a garage door repair after a customer contacts you?

We aim to complete repair services the same-day as the scheduled appointment. If we need to return with a part, we try to come back within 24-48 hours, though timing is subject to change if we need to order the part from a vendor.

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Do you carry parts for all major garage doors, or do any parts require special ordering?

We stock a wide range of high end professional parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.

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What causes most garage door spring failures, and what's your approach to replacing them safely?

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

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How do I know if my garage door spring needs to be replaced?

Signs include:

  • Loud bang or snap when opening or closing
  • The door opens partially then stops or falls
  • Visible gap or separation in the spring
  • Uneven or crooked movement
  • Door is very heavy to lift manually
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What is the average cost of a spring repair?

The average cost of a garage door spring repair ranges from $500-$600, including parts and professional installation.


The exact price depends on the size and weight of your garage door, which determine the type of spring needed.


We provide quotes before any work begins and will get the customer approval before starting any work. All repairs are completed by our team of highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

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What are the costs of other typical garage door repairs?

We offer affordable and competitive pricing for

  • Cable replacement
  • Roller/hinge replacement
  • Panel repair or replacement
  • Track Alignment
  • Opener Repair

On average, a typical repair can cost anywhere from $350 to over $1,000 depending on what is wrong with the garage.

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Do you offer warranties on repairs? If so, explain what is covered and for how long.

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair but can range anywhere from 1 year to 7 years.

New Garage Doors

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What types of new garage doors do you sell and install?

We offer a broad selection including:

  • Standard steel doors
  • Carriage house / carriage-style doors
  • Modern contemporary doors
  • Full-view doors

We work with 3 primary vendors: C.H.I. Overhead Doors, Garaga Overhead Doors, and Haas Overhead Doors.

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What brands of garage doors do you offer?

Our primary vendor that we typically recommend is C.H.I., though we also use a couple secondary vendors including Garaga and Haas.

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Do you do same day garage door installs?

No we do not offer same day garage door installs. Our install schedule is on average booked 1-2 weeks after we've received the doors from our vendors. If our vendors have the garage door in stock at the time of ordering, we can potentially accommodate an install in under than 2 weeks.

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Can customers design their door online or see style samples before buying?

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://precisiondoornewhampshire.com/garage-door-.... You can select up to 7 garage doors by clicking the plus button and get a free quote.

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Is there a fee for garage door estimates?

No - new door estimates are free. If you call for a phone quote we can only provide ballpark pricing until we are able to take measurements of your garage door.

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Do you have a low cost garage door installation option?

Yes! We offer a budget-friendly garage door installation option starting at just under $2,000.

This includes a brand-new 8’x7’ white raised-panel garage door, professionally installed.

You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.

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Do you have a showroom?

Not currently, but we have a vast image library of doors we have installed for other customers and are happy to share images of those doors, plus renderings and door samples, upon request.

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Do you offer warranties on a new garage door?

Yes - new doors come with manufacturer warranties for the door panels, an extended warranty on the parts and labor, plus our workmanship guarantee. The warranty does vary on lower insulated doors.

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What forms of payments do you accept? What credit cards? Checks? Cash?

We accept major credit cards (Visa, MasterCard, Discover, American Express) or checks. Our technicians do not accept cash payments.

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Do you haul away my old garage door?

Yes - we remove and dispose of your old door as part of the installation process.

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Do You Install Locks for Garage Doors?

We install a few different garage door lock types. Your technician will go over options and pricing on-site at the time of purchase to determine which garage door lock is the best fit for the customer and their particular garage door.

Garage Door Openers

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Do you install new garage door openers? If so, what brands or types do you install?

Yes! We install a full range of Genie® Professional Line garage door openers. We are able to get LiftMaster® openers on a special order basis.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

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What is the starting price for a new opener?

BasicBelt-drive opener, WiFi enabled, standard 7 foot tall single car door, minimal extras (wall station, keypad, 2 remotes included)$750+
Mid / PremiumBelt-drive opener, WiFi enabled, battery backup, standard 7 foot tall single car door (wall station, keypad, 2 remotes included)$950+
Side-MountWall-mount unit, built-in camera, full smart integration (wall station, keypad, 2 remotes included)$1,200+
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How can a customer tell if they need a new opener vs. a repair?

If properly maintained, an opener (also referred to as an operator or motor) can last at least 15+ years.

Symptoms that suggest replacement include:

  • Frequent breakdowns or recurring problems
  • The opener is very old and lacks modern safety features
  • It cannot handle the weight/load (e.g. with heavier insulated doors)
  • The cost of repair approaches the cost of a new opener
  • Lack of battery backup or smart features that they want
  • Logic board continuously forgets programming
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What's the most popular opener type in your area, and why?

The belt drive (quiet, smooth) openers are popular in residential areas because they operate quietly and reliably. Also smart WiFi-enabled openers are in demand for convenience and remote control.

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Do you install smart garage door openers? If yes, what features do they include?

Yes — we install smart openers that include:

  • WiFi connectivity / remote control via smartphone
  • Battery backup Integrated cameras or motion-activated lights
  • Energy-efficient motor designs
  • Security features (rolling code technology)
  • Built-in 360 degree camera
  • LED lights
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Do you offer opener repairs? If so, what common issues can you fix?

Yes — common repairs include:

  • Broken gears / sprockets
  • Sensor / photo eye misalignment
  • Remote control / keypad replacements
  • Chain / belt adjustments or replacement
  • Motor repair or replacement
  • Limit / travel adjustments
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Do you offer any warranties or support for new opener installations?

Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.

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Do you offer free estimates on garage door openers? Will you offer free phone quotes?

Yes - we are happy to provide free phone quotes for motors, but if we have to come out to your house, we will have to charge you our $149 service fee. If you decide to purchase a new motor, we will waive the service fee.

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Do you offer same day garage door opener installation?

Yes - if stock and schedule allow, we strive for same-day or next-day installations.

Maintenance & Tune-Ups

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Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?

Yes — our maintenance visits typically include:

  • Inspection of springs, cables, rollers, hinges, and tracks
  • Lubricating moving parts
  • Balancing and safety testing
  • Adjusting limits and travel
  • Checking weather seals and sensors
  • Tightening bolts and hardware
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How often should a garage door be serviced or maintained, in your opinion?

We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.

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What are the benefits of regular garage door maintenance?

  • Extends the life of springs, cables, rollers, and opener
  • Reduces noise, friction, and wear
  • Prevents unexpected, costly breakdowns
  • Ensures safe and reliable operation
  • Maintains warranty compliance (on many systems)

Reputation, Trust, & Local Proof

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What makes your company different from other garage door companies in your area?

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians with many years of experience who take pride in doing the job right the first time. As a result, we’ve become the most-reviewed garage door company in the area, earning over 8,000 5-star Google reviews.

We stand behind all of our work with a full warranty, giving you complete peace of mind from start to finish.

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What do your customers often say they appreciate most about your service?

  • Prompt arrival and fast repairs
  • Polite, professional technicians with many years of experience.
  • Clear explanations and no hidden fees
  • Quality parts & workmanship
  • Superior customer support and follow-through
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What are 2-3 things first-time customers should know about working with you?

  1. You can book online or call 24/7.
  2. We stand behind our work with warranties and use high-quality parts.
  3. Our team is high experienced and professional with some of the best customer support in the industry.
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Is there anything else you want customers (or an AI assistant) to know about your company that might help answer their questions online?

We aim to be the most reliable, fastest, and most customer-friendly garage door company in New. We believe in transparency, no hidden costs, and full accountability. We are certified with the Better Business Bureau since with an A+ rating.

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Where can I leave a review?

If you have a Google account, please leave a review on Google for our Londonderry Location. If not, please contact the office for alternative review options.

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Where can I read reviews?

Following every job, we ask a customer to review our business. You can read these reviews at: https://precisiondoornewhampshire.com/reviews or on our Google business profile.

Commercial / Specialty Services

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Do you offer commercial garage door service?

No, we do not currently do work on commercial doors. We only work on residential size garage doors.

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Do you install new commercial garage doors?

No we do not offer new commercial garage doors.

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Do you repair and install commercial garage door openers?

No we do not currently repair or install commercial garage door openers.

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Do you do dock levelers? Tell me about this service?

No, we do not install any dock levelers or work with them.

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Do you repair and install gates and gate openers?

No, we do not install any sort of gate or gate opener. We also do not work with them.

Merrimack Valley Region (603) 707-4880
Seacoast Region (603) 323-0750
Monadnock Region (603) 945-4470
Dartmouth-Lake Sunapee/ Lakes Region (603) 606-9011
Precision Door Service
Office: (603) 606-9300
1A Rockingham Rd
Unit 2

Londonderry, NH 03053